Northern Ferrari Hire Shortlisted For Customer Care Award

Northern Ferrari Hire are pleased to have been short listed for The 2009 Motor Trader Industry Customer Care Award.

Billy Jack, owner of Northern Ferrari Hire stated, "We are extremely proud to be selected as one of four finalists out of a large field of businesses in the UK motor industry". Northern Ferrari Hire were selected for the outstanding service that they offer before, during and after each Supercar hire.

Roving judge Alan Millar, an industry expert, spent time at the business this week, and assessed the company's customer service initiatives. The judge commented that Northern Ferrari Hire "surpassed all of the customer care award requirements", and was impressed with their bountiful customer testimonials.

The Northern Ferrari Hire customer package is built around their slogan "We don't rest until you are happy" and includes pristine Supercars, an in depth car handover, a 24 hour helpline, and various initiatives to collect feedback and promote continuous improvement. This high level of attention to detail means that 49% of the companies revenue is created via recommendations and repeat business.

Billy remarks "to have been short listed is fantastic, it means that Northern Ferrari Hire's philosophy of total customer care has now been nationally recognised as being amongst the best service in the UK. We hope that Northern Ferrari Hire can win the award and prove that businesses in the region remain highly customer focused, even in these difficult times".

If successful, Northern Ferrari Hire will be presented with the award at a prestigious ceremony at the Grosvenor House Hotel, in London on the 8th July 2009.